GOT ANY QUESTIONS?

If you can't find an answer, feel free to drop us a lins on the Contact Us page.

Is ChillUP only for Bahrain?

ChillUP starts in Bahrain. It’s aiming to grow to cover kids activities/events in the GCC area within 3 years. If you are interested in bringing ChillUP to your country, feel free to drop us a line. 

What types of businesses can be on ChillUP?

Any business that offers activities/events for kids from 0-16 or for family can join ChillUP. We currently have 10 main categories: Art & Craft, Baby & Toddler, Camp, Health, Entertainment, Family, Language, Life Skills, Music & Dance, Sports & Fitness.

Can I switch to the Chill FREE package at any time?

Yes. Superchill can be paid on a monthly basis. It can be switched to the Free package at any time.

What are the different vendor package options?

There is Chill FREE that offers basic business listing and 2 free activities listing. Superchill offers a complete package, from creating unlimited activities and events, activities listing, to booking, payment transactions, user list etc.

What is the Admin Role?

Admin has most permissions except for the following:

  • The My Business page can only be viewed, not edited or saved.
  • In User Management, the owner account cannot be deleted.
  • The Subscription Plans page can only be viewed, not edited or operated on.

What is the Editor Role?

  • In Products Management, can create courses and activities, but can only save as drafts and cannot publish; cannot edit or delete products other than drafts.
  • Can view Customer List Management.
  • In Bookings Management, can view orders but cannot cancel or edit them.
  • In Followers & Reviews Management, can view but cannot submit appeals.
  • In Account Management, can only see the My Profile page and perform all operations available on My Profile.