GOT ANY QUESTIONS?

If you can't find an answer, feel free to drop us a lins on the Contact Us page.

What is ChillUP?

ChillUP is a parent assistance app that helps parents find, book, and organize their kids' activities all in one place.

Is ChillUP Free to use?

ChillUP is completely free for parents. There are free events and activities on the list, as well as the pay ones. Parents only have to pay when they have choose the paid ones.

Will there be activities for special needs kids?

Yes. We have a few special needs friendly vendors with us already. And we are working on bringing in more.

Can I cancel my bookings?

After you pay for your booking, you can request a cancellation through the app before the activity starts. Once the vendor receives your request, how they handle it will depend on their specific cancellation policy.

Please note that specific refund policies may vary between vendors, so we encourage users to review the cancellation policies associated with each activity before making a booking.

Can a vendor change the activity date or time?

Any change happened to an activity, vendors need to contact booked users to make sure they are aware of the change. And after the change, it should auto update the user calendar. If any vendor failed to do the above, please contact ChillUP directly for this issue.

Can my husband use this too?

Any main user account can invite 1 spouse account, which only has the view option.