GOT ANY QUESTIONS?

If you can't find an answer, feel free to drop us a lins on the Contact Us page.

What is ChillUP?

ChillUP is a parent assistance app that helps parents find, book, and organize their kids' activities all in one place.

Is ChillUP Free to use?

ChillUP is completely free for parents. There are free events and activities on the list, as well as the pay ones. Parents only have to pay when they have choose the paid ones.

Will there be activities for special needs kids?

Yes. We have a few special needs friendly vendors with us already. And we are working on bringing in more.

Can I cancel my bookings?

After you paid for your booking, you will have 2 hours to have a complete refund in the app as credits. After this 2 hours, booking is confirmed with the vendor, you will need to contact Vendor directly for an in-store refund.

Can a vendor change the activity date or time?

Any change happened to an activity, vendors need to contact booked users to make sure they are aware of the change. And after the change, it should auto update the user calendar. If any vendor failed to do the above, please contact ChillUP directly for this issue.

Can my husband use this too?

Any main user account can invite 1 spouse account, which only has the view option.